Privacy Policy

Last updated: April 2026

This Privacy Policy describes how The Brick General ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from thebrickgeneral.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.

What Personal Information We Collect

Information You Provide Directly

When you place an order or contact us, we may collect:

Contact details — your name, email address, and phone number
Order information — your name, billing address, shipping address, and payment confirmation
Customer support information — any information you include when contacting us

We do not operate customer accounts. All purchases are made as a guest.

Information Collected Automatically

When you visit the Site, we may automatically collect certain usage data, including your IP address, browser type, device information, and how you interact with the Site.

Information from Third Parties

We work with the following third-party services who may collect or process your information on our behalf:

Shopify — our ecommerce platform and payment processor. Shopify's privacy policy applies to information they collect.
Resend — used to send transactional emails such as order confirmations.

How We Use Your Personal Information

We use your personal information to:

Process and fulfil your orders, including arranging shipping and handling any issues
Send order confirmations and service-related communications
Respond to customer support enquiries
Detect and prevent fraud or misuse of the Site
Comply with legal obligations

How We Disclose Your Personal Information

We may share your personal information with:

Service providers who help us operate the Site and fulfil orders (e.g. payment processing, shipping, email delivery, hosting)
Legal authorities, if required to comply with applicable law, enforce our terms, or protect our rights

We do not sell your personal information to third parties.

Cookies

We may use cookies and similar technologies to operate and improve the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling them may affect your experience on the Site.

Children's Data

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.

Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on where you live, you may have rights in relation to your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the details below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. To exercise these rights, please contact us.

International Transfers

Your personal information may be stored and processed in the United States. By using the Site, you consent to the transfer and processing of your information in the United States.